News & Blog

How To Avoid Being Ripped Off By Business Utility Companies
/ Categories: News

How To Avoid Being Ripped Off By Business Utility Companies

Running a UK SME is hard enough work without having to keep a wary eye on your business utility contracts each year. Switching your business energy, telecoms, and mobile services can be painfully time-consuming and unproductive.

The sad fact is that there are no one-size-fits-all solutions for your business utilities or phone services. Chasing up individual quotes from over 30 energy suppliers and even more telephone and mobile phone service providers is no easy task.

This is why it makes so much sense to work with an expert business utility broker such as City Utilities to do all of the hard work for you. We do all the legwork and fine print checking, so you don't have to!

Make sure you switch providers on time

Did you know that if you don't renew your energy contracts or switch to a new deal within a specific time frame before your current contract ends, your account could end up sitting in no-man's-land where you will be charged expensive off-tariff prices for your business energy.

In many cases, your energy supplier may automatically sign you up for another contract once your current deal ends, and you can guarantee that this new contract will be set at a more expensive rate.

Your energy contracts will be in safe hands by working with City Utilities. We will not only do all the hard work necessary to find you the most cost-effective deals on the market, but we will manage your contract renewals to make sure you will always be smoothly switched to a good deal once your current deal runs out.

Plus, you will be able to free up your time to concentrate on your business rather than struggling to get your head around energy tariffs, clauses and contract small print. 

How does business energy work?

Business energy differs from domestic energy in that it is bought in bulk to last for the duration of your contract. This means that business owners can get cheaper energy rates than domestic customers. 

Domestic energy customers will enter into a contract that will usually last between 12 and 18 months. However, business energy contracts can be taken out for anything up to five years. This is why it is almost impossible for businesses to terminate their energy contract early.

Businesses do get a six-month switching window, during which time they can compare energy tariffs and agree on a new one with their existing supplier or choose to switch to a new supplier.

This does mean that you won't be able to switch to a new and better energy deal until your current deal is within the last six months of expiring. Your new deal will not start until after your existing contract has expired.

This is where a lot of small and medium-sized UK businesses fall down. Because they are often locked into lengthy business energy contracts, they don't pay much attention to it. 

This can often mean that when you fall into the last six months of your existing contract, you are entirely unaware that the energy market is a far more competitive place than it once was, and there are substantial savings to be made if you know what to look for.

Assessing your needs and finding the best deal

By working with City Utilities, we will be able to assess your energy usage and work out your individual needs. We can then draw quotes from over 30 of the leading UK energy suppliers to find you the best deal that suits your energy needs.

We also go the extra mile to examine all the small print on every quote to ensure that there are no hidden charges or additional services you don't need. Unlike domestic energy deals, there is no cooling-off period with a business deal, so you need to read and understand all of the contract terms and conditions before signing up.

We understand how busy you are running your business and how you may not have the time or patience to read the small print before committing yourself. This is why we carefully examine the contract to make sure it is suitable for your business.

What happens if I don't switch suppliers?

It can be very easy to overlook any notifications from your business energy supplier about your contract coming to an end. You may not have paid any attention to your energy contract over the past five years, so it can feel like a real annoyance to have to focus on it right now.

This is why many business owners put these notifications to one side to look at later and then forget all about it. But the sad fact is that once your contract comes to an end, your current supplier will move our account to an 'out of contract' or default tariff with little to no warning.

In some cases, we have seen business energy bills that have fallen out of contract rise by up to 50 per cent or more. This means your business could end up languishing on your supplier's most expensive tariff without you even knowing and paying hundreds of pounds more than you should for your energy.

How to switch your business utilities

Switching to the best deals for your business gas, electricity, water, telecoms, and mobile phones is easy when working with our friendly team at City Utilities. 

You can contact us to discuss your needs. We will make sure your business isn't paying too much money for energy, water, mobile phones and telecoms. 

If you don't know when your energy renewal window starts, or you are already paying out of contract prices for your energy, we will immediately get our team on your case. It is so easy for small business owners to overlook their business utility contracts. This is why we offer our support services to UK SMEs to help them save money and pay less for their essential business needs.

Previous Article Reduce Your Business Carbon Emissions With a Utility Audit from City Utilities